Experienced Customer Service / Kitchen and Bath Associate

Are you passionate about the kitchen and bath industry and looking to grow with a fast-paced, expanding company? We are seeking a talented and motivated individual to join our team as a Customer Service / Kitchen and Bath Associate.

Key Responsibilities:

- Address customer inquiries over the phone with prompt and professional assistance for any questions, concerns, or technical issues.
- Provide personalized, expert support to showroom customers, guiding them on custom cabinet doors, countertops, and kitchen cabinet projects.
- Develop and maintain a thorough understanding of our product offerings to effectively assist customers.
- Accurately use our POS system to input cabinet door sizes, generate detailed quotations, and confirm customer orders.
- Create precise countertop quotations based on specified materials and dimensions.
- Schedule and confirm measurement, template, and installation appointments with customers efficiently.
- Communicate effectively with large box stores through their portals, ensuring accurate notes and date confirmations.

Desired Skills & Experience:

- Proven experience in the kitchen & bath or interior design industry is essential.
- Strong customer service orientation with excellent communication skills.
- Proficiency in general office duties, showcasing efficiency and reliability.
- Highly organized, detail-oriented, and capable of solving problems while multitasking.
- Excellent basic math skills for routine calculations.
- Team player with a friendly and outgoing personality.
- Proficient in Microsoft Office products, including Word, Excel, and Outlook.
- Experience with Moraware software is a plus but not required.

Compensation:

- Competitive hourly wage ranging from $16.00 to $22.00, dependent on experience level.

Employment type: Part time and/or Full-time.

9 Paid holidays (After 90 days)

Paid time off

1 week + 3 sick days paid time off after 12 months.

2 weeks + 3 sick days paid time off after 24 months.

3 weeks + 3 sick days paid time off after 60 months.

If you’re ready to make an impact in a growing industry and be part of a supportive team, we’d love to hear from you. Apply today to take the next step in your career!